“Manage, secure, and service all of your network-connected devices with the KACE K1000 Systems Management Appliance. Inventory all hardware and software, painlessly patch mission-critical applications and operating systems, and assure software license compliance”Quest Software
Like a few other products I’m writing about on this site, I must disclose that I have a history with it. I joined the company when it acquired my AppDeploy.com community in 2007 and until mid-2016 I ran its Product Management group.
While I was never in sales, I obviously understand a lot about how it is positioned and am happy to provide honest answers to any questions.
It is a strong product that is price competitive, feature competitive and it is well accepted that it is easier to use than it’s enterprise-focused competitors.
Especially (but not exclusively) for smaller smaller companies, it does quite well primarily in green-field opportunities. KACE also frequently displaces systems like SCCM where the solution was too cumbersome/complex for their small IT staff to have been successful.
Key things to know
As an all-in-one solution, the KACE Systems Management Appliance includes a wide range of integrated features including inventory and software asset management, deployment and configuration management, patching and security (including third-party applications) and even includes a service desk with a self-service user portal.
Easy to Use
With a focus on the mid-market (less than 5000 seats) the KACE Systems Management Appliance focuses on ease of use as a key aspect. Being easy to use also appeals to larger organizations so some customers have as many as 60,000 seats. For larger organizations like this, it is normally a contender when operations are largely segregated as the concept of a master/child site or any hierarchal role based privileges is not supported.
Delivered as an Appliance
The KACE Systems Management Appliance’s all-in-one approach means you need not install any servers, databases or middleware to support the solution; and more importantly, you need not update and patch these components. Available as both a physical appliance and as a virtual appliance it can be up and running very quickly and updated with a relative ease not possible with competitive solutions.
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