Monitoring

Monitoring often focuses on server monitoring, but the use cases can also be valuable when applied to mission critical desktop systems. The range of functionality that can be expected from “Monitoring” varies greatly and so should be looked at closely if important as a factor in your choice for a systems management solution. Monitoring typically means that you can specify alert criteria and trigger a message or action when such is triggered on a monitored device. Some systems allow for granular thresholds on specific system aspects, others simply let you know if the endpoint is online or not. Some systems can simply generate an alert message or open a service desk ticket, while others can automate a series of operations to rectify the situation in question. Finally, some systems report an alert instantaneously while others may do so at a specified interval up to an hour in length. Monitoring is another of many systems management features that you may find built in to such a solution or available as a specialized point solution. Depending on your needs and budget, you may decide that the monitoring you get with most systems management solutions is not enough.

Some related features/terms to watch for as related to monitoring…

  • Fault Management
  • Alarm Correlation/Analysis
  • Alarm Filtering
  • Alarm Forwarding/Handling
  • Alarm Generation
  • Diagnostic Testing
  • Error Handling
  • Error Logging
  • Calculation of Error Statistics
  • Fault Correction
  • Fault Detection
  • Fault Isolation

This is one of many systems management features covered here at AppDetails. When considering what features are important to you, we recommend you also contemplate the importance of a strong software inventory, application deployment, an intuitive user console and other systems management features.

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