Multi-Platform Support (or cross-platform support) typically refers to the support of clients beyond Microsoft Windows. This routinely means support for Mac, but increasingly for mobile operating systems like iOS and Android as well. Depending on the systems management solution support for several flavors of Linux can also be included.
Equal support for all platforms may be an unrealistic expectation as there are some things about Windows that just do not apply to Mac and the other way around. With Windows very well established as an enterprise operating system, it may be worth looking at a Mac or Linux point solution to appreciate what a product specializing in these operating systems has to offer.
The benefit of managing all systems in a single console is signifiant, so in environments where other operating systems are in use beyond just recent versions of Windows, multi-platform support (or cross-platform support) is likely to be a key factor in deciding upon a systems management solution.
This is one of many systems management features covered here at AppDetails. When considering what features are important to you, we recommend you also contemplate the importance of a strong software inventory, application deployment, an intuitive user console and other systems management features.
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