Release Frequency is another item on this list of features that, while not a feature, is an important variable to consider when evaluating systems management solutions (or any significant software investment). Take a look at the products documentation and support area looking for announcements, or better, release notes.
Cloud delivered products typically have frequent small updates, where as on-premisis solutions often see larger, but less frequent updates. If there have been no significant updates in a while, that should be cause for concern. If a product you are seriously considering has not had any major update in over 6 months, I recommend asking for a roadmap presentation. Here, product management should share their plans for upcoming releases and offer a loose schedule (referring to quarters or half, such as Q2, Q4, H2, etc.). Such a session should help confirm their investment in the future of the product and can also serve to ensure there are not plans to invest heavily in changes or areas that do not align with your own plans.
A release at least every 6 months is a good benchmark; a product getting regular investment will see regular releases. But consider that the more releases the better is not necessarily true. Applying updates to a systems management system, learning the changes and updating management agents isn’t something most organizations want to do very frequently.
This is one of many systems management features covered here at AppDetails. When considering what features are important to you, we recommend you also contemplate the importance of a strong software inventory, application deployment, an intuitive user console and other systems management features.
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