Articles

  • Connector.

    Microsoft

    Vendor

  • Connector.

    Skype for Business 2016

    Title

  • Connector.

    Version

Post Date: 2017-02-16 12:02:10

Author : Rowan Heuvel, Submitted : 02/16/17, Version : All , Category: Business, Communications, Internet , Installer Type: Windows Installer

MS Office Automation stops working

Skype for Business 2016 in conjuction with older versions of the MS Office suite (2010 and 2013) can cause other software that calls upon MS Office Automation tasks to malfunction.

Some applications that are known to be affected are: Adobe Acrobat, Mind Manager, Palisade @RISK.

Solution:

The ideal solution to this problem would be to upgrade all Office applications to Office 2016.

Workaround:

Being more realistic, a good workaround is deleting the following registry key:
HKEY_CLASSES_ROOT\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52}\2.8

  • It should be noted that subsequent updates to Office and Skype for Business 2016 may re-create this registry key. Therefore, it is recommend to distribute this action through a Group Policy object (GPO) to make sure that the key is removed after future updates are applied.
  • If a GPO is used, it should be reconfigured to no longer delete this registry key when you deploy other Office 2016 applications.